General

1. In the case where Terms and Conditions are changed or amended, members will be notified of changes by e-mail and changes will also be posted on the Great Shape website. 

2. Management reserve the right to amend the Terms and Conditions and Fitness Services provided at any time without notice.  

3. The Terms and Conditions as detailed online at the Great Shape Bayside website are to be considered current and supersede all previous terms and conditions of this agreement. 

4. Termination of Personal Training or Group Membership must be given with 30 days written notice, by completing a PT/Membership Cancellation Form. The notice period will commence on receipt of the completed Cancellation Form. Early Termination Fees apply where memberships are cancelled before the agreed 3 month, 6 month or 12 month term. This is calculated at 50% of total outstanding payments to the end of your agreed membership term.

5. Payments are processed on Thursdays on a fortnightly basis and are paid in advance.

6. Memberships and pre-paid services are not transferable.

7. Great Shape Bayside will be closed on Public Holidays unless specifically advised. Personal Training sessions scheduled on public holidays will be rescheduled as agreed by both the client and their Personal Trainer.

8. Prepaid Packs expire 3 months from date of purchase.   

9. Membership Fees and Personal Training Packs are non-refundable.

10. The Member’s rights will be automatically suspended (at the discretion of the manager) if the Member is in default in making any payments required under this Agreement. If any instalment of the Membership Fee is not paid on the due date then the whole of the balance of the Membership Fee then outstanding will at the Manager’s option become immediately payable upon demand.

11. Members are not entitled to a refund or rebate based on non-use. If the studio remains closed during normal operating hours for any reason (customary and statutory holidays excluded) the Member’s membership fees will be automatically extended for an additional period equal to the duration of the closure.

12. The Member accepts Great Shape Bayside reserve the right to increase prices at any time. This does not apply to your current membership agreement, i.e. prices are locked in at the agreed rate for the duration of your membership term (either, 3, 6 or 12 months).

13. The Member may not transfer its rights under this Agreement but the Manager may transfer their rights on notice to the Member

14. The Studio and the Manager will not be liable for loss of, or damage to the Member’s property.

15. The Member warrants that the Member and any guest introduced by or accompanying the Member in the studio will obey all rules & regulations and any lawful and reasonable direction of the Manager and agree they will not conduct themselves in any way which presents a danger, creates a nuisance for the Studio, Staff or other persons using the Studio.

16. Despite any other provision in this agreement the Studio and the Manager reserve the right to cancel this agreement at any time by notice in writing without giving reasons and without compensation but the Member must receive a refund of any moneys paid and attributable to the remaining Membership Period after that cancellation.

17. Except as prevented by fires, war, strikes, government regulations or similar causes, Great Shape Bayside will during the Membership Period maintain its scheduled hours of operation and in the event that the Studio facilities regularly used by the Member are closed for any reason the Member agrees to accept similar substitute facilities within a reasonable distance from the Studio.

18. This agreement of itself does not confer upon the Member any interests in any assets of the Studio and the Manager or any right to participate in the management of the studio, its premises and the Studio facilities or in the profits or assets of the Studio and the Manager.

19. If a Member is under 18 years of age, the Guardian:

1. Consents to the Member being a member of the Studio;

2. Has read and understands this agreement; and

3. Will endeavour to ensure that the Member complies with this Agreement

20. In accordance with the Fitness Industry Code of Practice:

1. For prepaid annual Memberships the Member has a 7 day cooling off period from the date of this Agreement to Terminate the Agreement with written notice; and

2. If the Member terminates this agreement during the cooling off period then the Member is entitled to a refund of all membership and joining fees less $50 administration fee.

21. In this Agreement unless the contrary intention appears:

1. The singular includes the plural and vice versa;

2. A reference to a party includes that party’s members; and

3. “Member “includes the guardian of the Member if the Member is under 18 years of age

22. The Member consents to and authorises the use and reproduction, by the Studio and its agents, of the following items relating to the members participation in the Studio’s activities:

Photographs, results, comments and testimonials both written and recorded on audio and/or video, first name and initial. The Member fully understands that the above information may be used for advertising purposes now and/or anytime in the future. The Member also acknowledges that the Member, or any successor, assignee or heir is not entitled to any compensation now and/or in the future for any or all use of said items.

1. Any Renewal/Extension of this Membership Agreement is undertaken with the understanding that the aforementioned ‘Conditions of Membership” apply in full to any additional term.

Personal Training

1. If a Personal Training session needs to be rescheduled, trainers require 24 hour’s notice of cancellation or the session will be charged in full. If more than 12 hour’s notice is given, trainers may re-schedule session/s to an alternative time.

2. Personal Training ‘no shows’ and ‘late cancels’ will be charged in full and will not be re-scheduled.

Memberships

1. Clients holding current and active memberships are entitled to unlimited (or 2 session per week if applicable) access to all timetabled Group Training Sessions (including Face to Face and Online).  

2. Members are entitled to period health consultations and progress reviews on a 6 weekly basis and regular ongoing contact with their Personal Trainers for support as required.

3. 12 month Prepaid Memberships are valid for 12 months from the date of purchase.

4. Foundation Memberships are discounted for a period of 12 months.  Membership fees will automatically revert to the normal rate at the completion of the 12 month anniversary of the discounted rate or at the point of Membership cancellation, whichever comes first. 

5. Membership suspension is available at no charge for a minimum of one (1) week for 3 month Agreements, (2) weeks for 6 month Agreements and (4) weeks for 12 month Agreements.  Memberships are limited to a maximum total of four (4) weeks suspension within any 12 month membership term.